About Us - The Head Shack

Our Story

The Head Shack was founded with a clear vision: to provide compassionate, trauma-informed support to adults who have experienced trauma, abuse, neglect, and the complex challenges that often follow—including substance abuse, mental ill health, and social and economic disadvantage.

Registered as a Charitable Incorporated Organisation (CIO) in March 2025, we are proudly based in the historic village of Wylam, Northumberland. Our beautiful stone building at 59 Woodcroft Road serves as more than just a facility—it's a sanctuary where individuals can find acceptance, understanding, and the tools they need to rebuild their lives.

We recognize that recovery is not a linear journey. It requires patience, compassion, and a supportive community. That's why we've created a space where people can come together, share experiences, learn new skills, and access professional support—all free from judgment.

Our Approach

Trauma-informed, person-centered, and community-focused

Trauma-Informed Care

Every aspect of our work is guided by trauma-informed principles. We understand that trauma affects people differently, and we ensure our services are delivered in ways that:

Promote Safety: Physical and emotional safety is our top priority in every interaction.
Build Trust: We create transparent, consistent relationships based on mutual respect.
Empower Choice: You are always in control of your recovery journey with us.
Foster Collaboration: We work with you, not for you, honoring your expertise in your own life.

Our Core Values

The principles that guide everything we do

Compassion

We approach every individual with kindness, empathy, and genuine care for their wellbeing and recovery.

Dignity

Every person deserves to be treated with respect and honor, regardless of their circumstances or history.

Empowerment

We believe in your strength and capacity for growth. Our role is to support, not to direct your journey.

Community

Healing happens in connection. We foster a welcoming, inclusive community where everyone belongs.

Integrity

We operate with transparency, honesty, and accountability in all aspects of our work.

Hope

We believe in the possibility of recovery, growth, and positive change for every individual we serve.

Meet Our Trustees

Dedicated leaders committed to our mission

Jonathan Peter Joures

Chair of Trustees

Jonathan brings extensive experience in community leadership and a deep commitment to supporting vulnerable adults in our region.

Paul Hanson

Trustee

Paul's background in social services and community development helps guide our strategic direction and program delivery.

Dr. Stephen Westgarth

Trustee

Dr. Westgarth's expertise in mental health and trauma recovery ensures our services are evidence-based and effective.

Our Beautiful Venue

The Head Shack is housed in a historic stone building in the village of Wylam, Northumberland. This characterful space, with its warm and welcoming atmosphere, provides the perfect environment for healing and community connection.

Our facilities include:

Private consultation rooms for one-to-one coaching and mentoring
A large community hall for workshops and group activities
A fully equipped kitchen for cooking classes and social gatherings
Accessible facilities ensuring everyone can participate
Peaceful spaces for quiet reflection and relaxation

The building itself symbolizes our mission—a solid foundation supporting transformation and new beginnings. Just as the historic structure has been restored and repurposed, we believe in the capacity for renewal and positive change.

Charity Information

1212626 Charity Registration Number

CIO Charitable Incorporated Organisation

2025 Year Registered

Wylam Based in Northumberland

The Head Shack

About The Head Shack